Data Protection

Win BT Privacy Policy – Your Data Is Our Responsibility

Win BT believes your personal data belongs solely to you. In this Privacy Policy, we clearly explain what information is collected, how it is used, and how it is kept secure.

Last Updated: January 2026
256-bit
SSL Encryption
GDPR
Compliance Standards
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Third-Party Sale
Our commitments at a glance
Your data is never sold to third parties
All data is encrypted with 256-bit SSL
You can request deletion of your data at any time
Option to opt out of marketing messages is always available
Annual third-party security audits are conducted
Cookie preferences can be changed at any time
6 Pillars of Data Protection

How Win BT Protects Your Privacy

Your data is protected at every level — from technology to policy

SSL Encryption

All data transmission on Win BT is encrypted with 256-bit SSL technology. Your login credentials, payment data, and personal information are fully protected.

Secure Data Storage

All member data is stored on encrypted servers. Only authorized personnel can access the database, and every access is logged.

Data Sharing Policy

Win BT never sells your personal data to third parties. Information is not shared with any external party except where required by law.

Your Control

You have the full right to view, correct, or request deletion of your data. These requests can be made at any time through our support team.

Cookie Transparency

Win BT is transparent about which cookies it uses and why. You have the option to disable non-essential cookies at any time.

Regular Audits

An independent third-party security audit is conducted every year. Any vulnerabilities found are addressed immediately and members are notified.

This Privacy Policy applies to all Win BT services. By using our website or app, you are considered to have accepted this policy.

01

Introduction & scope

Welcome to Win BT. We understand that your personal data matters to you. That's why Win BT has followed a transparent and responsible privacy policy from day one — covering what information is collected, why it's collected, how long it's kept, and what rights you have.

This Privacy Policy applies to the Win BT main website (winbt.im), mobile app, and all associated services. By using the Win BT platform, you are considered to have read and agreed to this Privacy Policy. If you have any questions, please contact our support team.

Win BT adheres to the highest international data protection standards. Our privacy policy is aligned with the core principles of GDPR, even though GDPR does not directly apply in Bangladesh. We believe upholding the highest standards is our responsibility to you.

02

What Data Is Collected

Win BT collects only the information that is necessary. No excessive or irrelevant data is requested. The sections below outline what is collected under each category.

Data Type Example When it is collected
Identity information Name, date of birth, national ID number During registration & KYC verification
Contact Information Mobile number, email address At Registration
Financial Information Mobile banking number, transaction history During deposits & withdrawals
Technical information IP address, device information, browser While using the platform
Gaming data Bet history, gaming habits, wins and losses During gameplay
Communication Logs Support chat and email records When using customer support

Full payment card numbers and CVV details are never stored on Win BT's servers. All payment processing is handled exclusively through secure third-party gateways.

03

Purpose & Use of Data Collection

Win BT collects your data only for specific purposes. Each piece of information is used for a defined reason and is not repurposed once that purpose has been fulfilled.

  • Identity and contact details are used for account creation, verification, and management
  • Transaction data is reviewed to prevent fraud and ensure compliance with AML (Anti-Money Laundering) policies
  • Gaming behaviour data is analysed to ensure responsible gaming
  • Technical data is used to improve your platform experience
  • To send customized offers and promotions based on your preferences (with your consent)
  • To meet legal obligations and comply with regulatory requirements
  • To provide customer support and resolve complaints

Win BT may use your information to send marketing messages. You can unsubscribe at any time. Essential account notifications cannot be disabled as they are critical for security purposes.

04

Data sharing policy

Win BT never sells your personal data to third parties — that is our core commitment. However, there are limited circumstances where sharing data may be necessary.

Who it may be shared with Reason Is Your Consent Required?
Payment providers Transaction processing No (contractual requirement)
KYC verification agencies Identity verification No (regulatory requirement)
Law enforcement agencies Legal orders No (legal obligation)
Game software providers Game Management No (service requirement)
Marketing Partners Personalized Offers Yes (explicit consent required)
  • Data protection clauses are included in all agreements with third parties
  • No service provider may use your data without Win BT's authorization
  • All data sharing instances are logged
05

Cookies & Tracking Technologies

Win BT's website and app use cookies and similar tracking technologies. Cookies are small text files stored in your browser that help enhance your experience.

  • Essential Cookies: Essential for login sessions and security – cannot be disabled
  • Performance Cookies: Used to monitor site speed and performance
  • Functionality Cookies: Used for language preferences, theme, and personalization settings
  • Marketing Cookies: Used to show relevant ads & promotions – can be turned off

You can delete or disable cookies at any time through your browser settings. Note that disabling essential cookies may cause certain platform features to stop working.

06

Data Retention Period

Win BT does not retain your data indefinitely. Each type of data has a defined retention period, after which it is securely deleted.

Data Type Retention period Reason
Account Information While account is active + 5 years Legal Obligations
Transaction records 7 years Financial Regulations
KYC Documents 5 years after the relationship ends AML Policy
Support Chat Logs 3 years Dispute Resolution
Marketing Preferences Until consent is withdrawn Privacy commitment
Technical Logs 90 days Security Monitoring
07

Security Measures & Technology

Win BT applies industry-leading security practices to protect your data — covering not just technology, but also staff training and procedural safeguards.

  • TLS 1.3 protocol is used for all data transmissions
  • AES-256 encryption is used in the database
  • Two-factor authentication (2FA) is mandatory for all staff access
  • Every login and transaction is monitored in real time
  • Accounts are automatically locked when suspicious activity is detected
  • Annual penetration testing and vulnerability scanning are conducted
  • Data backups are encrypted and stored on separate servers
  • In the event of a data breach, affected members will be notified within 72 hours

Win BT's security team monitors systems 24/7. Any unusual activity is acted on immediately, and you will be alerted if necessary.

08

Your Rights

Under Win BT's privacy policy, you have several important rights regarding your own data. These rights can be exercised at any time.

Right to Access Data

You can request to view the information Win BT holds about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to erasure

You may request deletion of your data unless we are required to retain it by law.

Right to Restrict Processing

You can request that your data no longer be used for specific purposes.

Right to Data Portability

You can request a download of your data in a portable, standard format.

Right to withdraw consent

You can withdraw your consent to marketing messages at any time.

To exercise these rights, email us at support@winbt.im or reach out via live chat. We will respond within 30 days of receiving your request.

09

Protection of Minors

Win BT strictly prohibits anyone under the age of 18 from using the gaming platform. We never knowingly collect personal information from minors.

  • Age verification is mandatory at registration
  • A national ID or birth registration certificate may be requested in cases of suspected identity issues
  • If a user is confirmed to be a minor, their account will be immediately closed and their balance refunded
  • Reports from parents or guardians will be investigated
10

Privacy Policy Changes

Win BT may update this privacy policy as needed. For significant changes, advance notice will be sent to your registered email or mobile number. The date of the latest update will always be shown at the top of this page.

  • Members will be notified at least 14 days before any major changes
  • If you do not agree to the updated policy, you may request to close your account
  • Continued use of the platform after changes are made will be considered acceptance of the updated policy
  • Previous versions are archived and available upon request
11

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. All privacy-related requests are taken seriously and handled with care.

  • Email: support@winbt.im
  • Live Chat: Available 24/7 via the website or app
  • For general inquiries FAQ Page View
  • Privacy-related requests will be responded to within 30 business days
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Your data is fully secure at Win BT. Join now and enjoy a safe gaming experience.

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